Do You Know a Business in Need of Worldclass IT Support?

BrightWire Networks Blog

BrightWire Networks has been serving the Olympia area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

WannaCry Ransomware Attacks

red-alert
Alert:  Massive Global Cyberattack Underway

A new ransomware called “WannaCry” spread rapidly around the world, with reports on Monday May 15, 2017, that over the previous four day period, people in 150 countries were infected on more than 230,000 computers.  The outbreak focused early in Russia and Europe, but spread rapidly to all parts of the globe.  The outbreak shut down hospitals, transportation, universities and factories.

Similar to most other ransomware, WannaCry infects a computer after a user opens an email attachment, and then encrypts all data files it can access, including word processing, video, audio, PDF and many other file types.  At last report, WannaCry was demanding ransoms of the equivalent of $300 to $600 in Bitcoin.

The attack is described as a cyber weapon of mass destruction because it is targeting a known exploit by scanning the internet for at-risk machines and targeting the email addresses associated with them.  Microsoft published the MS17-010 Security Update (https://technet.microsoft.com/en-us/library/security/ms17-010.aspx) on March 14, 2017 which should protect computers against this threat, but not all machines across the internet have deployed this security update.

What should you do?

As always, do not click links in emails that seem suspicious or from people you don’t know and trust.  Watch out for attachments in ZIP file format that claim to be invoices or similar documents.

BrightWire Networks protects our clients through a combination of hardware (firewall), software (anti-malware and web browsing protection), and training for clients' staff people.  Contact BrightWire today to learn more.

Continue reading

BrightWire Networks launches new website!

BrightWire Networks is proud to announce the launch of our new website at http://www.brightwirenetworks.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

Continue reading

ScaleUp Talk

“It’s really true that what gets measured gets done,” explained Todd Whitley to a group of almost 20 local small business owners. “So to be successful, you need to know what is most important to measure and track and you need to look at it on a regular basis so that you can make adjustments.”

0 Comments
Continue reading

KnowBe4 Warns of CEO Fraud

KnowBe4 Lays out CEO Fraud Infographic

In a recent Security Awareness Training Blog post, KnowBe4 lays bare the sneaky mechanics of the CEO Fraud scam. BrightWire Networks uses training materials and simulated phishing tools from KnowBe4 as part of our Secret Weapon for Beating the Hackers and Phishers.

What is CEO Fraud? The FBI calls it Business Email Compromise, and according to them it netted criminals almost $6 million PER DAY in 2016. Here is the scoop according to KnowBe4:

0 Comments
Continue reading

BrightWire Cloud Services Expansion

BrightWire Cloud Services Expansion

In our continuous effort to provide top-tier business technology solutions, BrightWire recently expanded our cloud services portfolio to include a fully hosted data center solution. “Business technologies are more complex than ever and our clients are asking us to not only navigate the various options for them, but also to take on the day to day management of the solution itself”, said Todd Whitley a BrightWire partner that spear-headed the project.

0 Comments
Continue reading

Cryptolocker Virus Alert!

Cryptolocker Virus Alert!

We are sending this virus alert to warn you about a massive influx of the Cryptolocker virus that is being sent by email and tricks people by announcing that they have a fax waiting for them.

The form of the email changes daily, so you should be especially cautious before opening any email, clicking a link in any email, or opening an attachment.

0 Comments
Continue reading

BrightGauge Reporting

BrightWire recently upgraded our ability to provide relevant and timely reporting to the businesses we support. Our new reporting system collects real time data and presents the information in easy to read charts and graphs. We’re now able to provide valuable information about the health of your network and the level of service we provided. Let us know if you have any questions about the new BrightWire reports.

Continue reading

BrightWire Attends Leading Technology Conference

BrightWire Senior Engineer Josh Sauer is attending the 10th annual SMB Nation Technology  Conference in Las Vegas.  The 3 day conference features dozens of industry leading speakers  and breakout session workshops that enable attendees to learn technologies best suited for businesses in the “Small to Midsize Market”.  BrightWire has attended every conference since 2005, which was our first year in business.  We consider these types of events as crucial in our continual efforts to bring best of breed solutions to our business clients.

0 Comments

BrightWire Attends Leading Technology Conference

BrightWire Senior Engineer Josh Sauer is attending the 10th annual SMB Nation Technology  Conference in Las Vegas.  The 3 day conference features dozens of industry leading speakers  and breakout session workshops that enable attendees to learn technologies best suited for businesses in the “Small to Midsize Market”.  BrightWire has attended every conference since 2005, which was our first year in business.  We consider these types of events as crucial in our continual efforts to bring best of breed solutions to our business clients.

0 Comments

Kansas City here we come!

BrightWire partners Todd Whitley and Gordon Carlisle are traveling to Kansas City the first week of October to attend a business improvement conference hosted by the Taylor Business Group.  Since 2009, the BrightWire partners have attended these workshops to share knowledge and learn industry best-practices with a close-knit group of 10 other IT services company owners and partners.  Each member company is held accountable to the highest standards in the IT Services industry. We consider our business peer-group to be an integral part of our  continued growth and success.

0 Comments

Join BrightWire at Cheney Stadium August 20th to Learn about Business Continuity Planning and other Curveballs!

Join BrightWire at Cheney Stadium August 20th to Learn about Business Continuity Planning and other Curveballs!

Everyone thinks that disasters are rare, but research shows that 20% of all business will experience a disaster in one form or another that can threaten the existence of the business itself. Of those businesses about 70 percent of them will fail if they did not have a good business continuity plan in place. BrightWire does not want your business to be this kind of statistic. That’s why BrightWire is hosting a seminar focused on Business Continuity and Disaster Recovery. During this two hour session you will learn what steps every business needs to do now in order to mitigate risk and prepare for when a disaster happens. You will also learn what you should do when a disaster occurs. Expect to leave this seminar with the information you need to create an effective business continuity strategy. 

Space is extremely limited.  Please let us know by Friday, August 10th  if you are interested in joining us from 4:00 – 6:00 on Monday, August 20th in the owners suite at Cheney Stadium.  After the seminar guests of BrightWire will enjoy food and  beverage, a tour of Cheney Stadium, and a Tacoma Rainiers’ game!

0 Comments

BrightWire Welcomes New Clients

West Thurston Regional Fire Authority – BrightWire recently won the formal bid process to provide ongoing managed IT support services for the WTRFA.  BrightWire is currently working on several network infrastructure projects, one of which involves building better direct mobile connectivity to Thurston County 911 dispatch.

To learn more visit the  West Thurston Fire website or their Facebook page.

Cascadia Research Collective – BrightWire was recently tasked to identify and resolve an ongoing network issue and to recommend and deploy an upgraded backup solution.  We now provide managed IT services and ongoing project support.  Cascadia Research Collective is a leading scientific research and education organization with a research emphasis on whale and dolphin populations along the west coast of North America and Hawaii.

To learn more visit the Cascadia Facebook Page

Washington Assoc. of School Administrators – BrightWire recently performed a formal network assessment and is now working to upgrade the backup solution and complete the recommendations for improved server reliability.

0 Comments
Continue reading

BrightWire hires two System Engineers

Johnathan Doerrheim – John brings more than a decade of front-line IT support experience primarily with the Boeing Commercial Airplanes division and several of its manufacturing suppliers located throughout the Pacific Northwest.  John’s expertise in manufacturing support is a valuable addition to BrightWire and strengthens our abilities in this core market segment.  John and his family enjoy competing throughout the northwest in Flyball events with their Golden Retriever “Huckleberry”, who is rated Flyball Master Excellent (FMX).  We’re very happy to have John on our team!

Nathan Cole – Nathan recently moved to the Olympia area to accept a job offer with BrightWire.  Nathan had worked for an IT services firm that specializes in the healthcare market segment.  He is experienced with the deployment of Electronic Medical Records systems, which is a key focus area for BrightWire.  Nathan is an avid auto-cross track racer and competes with a heavily modified ’88 Mazda RX7.  We’re pleased to welcome Nathan to BrightWire and the Olympia area!

0 Comments

BrightWire Promotes Client Services Coordinator

MJ Ledesma was recently promoted to a full-time position as Office Administrator and Clients Services Coordinator.  With the additional Services position, MJ is now responsible for service coordination and central dispatch of our technical staff.  This new capability will allow BrightWire to improve our service response times for clients and build overall efficiency in our service operations. Congratulations MJ!

0 Comments

Power Breakfast with Joe Sullivan

This morning I attended a "Power Breakfast" event hosted by Washington Business Bank and The Business Examiner at the Indian Summer Golf & Country Club.  The guest speaker, Joe Sullivan, is a nationally recognized speaker and CEO of Market Insights.  in his presentation Joe touched on a couple of key themes that all people and businesses should strive to achieve, and that is to discover your passion and define your purpose.  For some attendees, their passion and purpose was connecting people, or helping people achieve thier goals, or even sharing their passion for cooking.  For BrightWire, our passion and purpose is to help people and businesses solve problems.

It's not important what you do, or how you do it, it's important to understand why you do it. In Joe's presentation, this concept was credited to Simon Sinek, who delivered a excellent TED Talk presentation.  If you haven't seen Sinek's talk it, it's well worth 20 minutes of your time.  It touches on exactly what the BrightWire and our team work to understand and achieve in our business.

Joe Sullivan also discussed the rapidly changing business environment with the advent of social media and even the role of profit in business today.  Business today is driven more by customer expectations now more than ever; and it is even more of a challenge to differentiate yourself from everyone else in the marketplace.  My take-away from Joe's talk is that your passion and purpose must be in alignment with your goals to be successful; in fact, they should be one in the same.

What about business profit? Joe thinks that profit in and of itself should not be the primary objective of any business. My thought is that profit is simply the measure of the health of the business; if you're doing everything exactly right and you're driven by your passion to do your best to help your clients, customers, and staff solve problems and be successful, then profit and success are inevitable.

What's your passion?

0 Comments
TOP
 Login