Do You Know a Business in Need of Worldclass IT Support?

BrightWire Networks blog

BrightWire Networks has been serving the Olympia area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Valuing Managed IT

It’s difficult to put a value on your organization’s technology solutions. While you might be tempted to assign a monetary value based on how much it all saves you, you also need to examine how much it costs you in the long term. Can you optimize your network even more than it currently is? Can you even keep track of the countless moving parts of your IT infrastructure? Managed IT might be able to help.

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Is Your Business Considering Moving to Managed IT?

Your business relies on its technology being maintained properly, but it’s not always as simple as updating a software application or replacing a hard drive following a catastrophic failure. You have to think about who you’re paying to maintain your technology solutions, if there’s anyone doing it at all. You need to consider what happens when you lose data or when your organization experiences downtime. How do you keep technology from becoming a hindrance for your business?

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The Value of Outsourced IT

IT maintenance is something of a sensitive topic for some organizations. While most understand that it needs to be done, they often don’t have the resources to make it happen, either due to a limited budget or timeframe. How does your business handle IT maintenance? If your organization is having troubles managing its annual technology budget, or if you are consistently experiencing profit-sapping downtime, consider managed IT services the answer to your problems.

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Here’s How We Help You Avoid Tech Trouble

Wouldn’t it be great to have a fully-trained and certified staff of IT professionals sitting in the corner of your office, keeping your technology in line? Unfortunately, small businesses often don’t have the budget required to hire an internal IT department filled with security analysts and network technicians. Even if they do, they don’t have the workforce to handle all of the responsibilities of a full IT department. What’s the best way to handle your organization’s IT?

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When It Comes To Your IT, There's No Such Thing As A Dumb Question!

Especially with so many people claiming to be tech-savvy, asking a question about IT can be a bit nerve wracking. Because of this hesitation, there are a lot of people who don’t ask questions about technology because they feel like their questions might be stupid. For example, having an updated operating system is a term that is tossed around a lot by IT professionals, and even some not-so-professionals.

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What Makes Managed IT the Best Option?

Who would you rather hire--an employee who comes in late, after your systems have encountered an issue, and takes twice as long to fix them as he said, or an employee who was ahead of the game, and managed to avoid issues before they influenced your business? This scenario is precisely the same one that you encounter when you weigh a break/fix IT provider against a managed service provider.

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3 Ways Managed IT Can Benefit Any Business

Your business relies on technology to keep operations moving, but your technology relies on you to stay functional. While many small businesses will choose to forsake an in-house IT department in favor of a self-service model, this is a costly maintenance practice that could put your IT in jeopardy. Instead, your organization should invest in our managed IT services, which have the possibility to show your business an entirely new way of managing technology assets.


Instead of taking a break-fix approach to IT, managed technology services take preventative measures to keep problems from escalating into major disasters. Here are three ways that managed IT services can help your business.

Cost Savings
One of the biggest ways you can save on your IT is by implementing managed services. Due to the way managed services work, you get a service for a monthly fee. Now, compare this to the usual way of managing technology. When your technology breaks, instead of reaching out to a company that can diagnose and fix your problems for a steep cost, a managed service provider can administer the care needed as per your service level agreement.

Furthermore, the majority of problems can be prevented through careful maintenance and management, which is something that a break-fix IT provider won’t tell you. After all, they profit from your technology consistently breaking down. Managed IT providers want to save your business money through preventative maintenance. This means minimal hardware replacements, as you’ll only need to replace technology that’s in danger of an imminent failure.

Less Wasted Time
Chances are that you don’t have an internal IT department, and even if you do, it’s probably buried in work that nobody has time to get to. When there’s too much work that needs to get done, it’s easy to accidentally cut corners in order to guarantee that something of critical importance doesn’t go unanswered. One of the most frequent cut corners could include the administration of patches and security updates, which are crucial if you want to keep your business safe from online threats.

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3 Benefits of Managed IT that Every SMB Can Get Behind

Have you ever taken a broken-down workstation or server unit to a break-fix IT technician, only to have them resolve the problem and demolish your IT budget with absurd costs? For small businesses that can’t afford to hire an on-site IT department, this is a common occurrence. Thankfully, the SMB now has more options than ever before for how they want their IT to be managed, and it all starts with managed IT services.

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We Debunk 3 Common Myths of Managed IT

Managed IT services are so popular with small businesses that they’re becoming a commodity. If you’re not taking advantage of managed IT, what’s your excuse? Here we address three common excuses put forth by companies that avoid managed IT.

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