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BrightWire Networks blog

BrightWire Networks has been serving the Olympia area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Lacey Maker Space is Open for Business!

After more than two years of collaborative work and thousands of volunteer hours, the Lacey Maker Space (LMS) opened its doors for business the end of June 2019. The LMS is located at Zaverl Hall on the campus of St. Martin’s University and is the result of a broad community vision to create a place where people can develop skills, prototype ideas, support entrepreneurial efforts, and ultimately create high-wage jobs in Thurston County.

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Brightwire Is Looking for New Hires!

Earlier this month, BrightWire sponsored a table at the 31st annual South Puget Sound Community College Job Fair. Each year, SPSCC hosts the event to connect local employers with recent graduates, and those students in need of finding an internship to complete their degree program.

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Conferencing Solutions for the Modern Business

Modern businesses have a lot more room for flexibility than in the past, particularly in regard to meetings. With the inception of conferencing solutions, organizations have access to more dynamic tools to make the most of their meetings. Determining the best one for you, though, is not easy. We’ll help you make that choice in the simplest terms possible.

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If You’re Struggling Due to Cash Flow, You Aren’t Alone

Between you and me, how is your business doing financially? If you answered with something along the lines of “not great,” you are certainly not alone. Cash flow is an issue for businesses all around the world, as a recent report from Intuit makes all too clear.

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The End is Near!

Microsoft recently announced that January 14, 2020 is the official drop-dead date for its venerable Windows 7 Operating System. This means the end of Microsoft security updates and this also means many 3rd-party security tools like anti-virus, may no longer function.

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Onboarding Remote Workers to Build a Better Business

The funny thing about entrepreneurs is that they have to be very detail-oriented in order to find any modicum of success. This often leads them to inevitably becoming controlling people overall. For years the technology has been present to utilize remote workers, but only recently has the practice become commonplace. This is largely because businesses have begun to seriously consider reducing costs as a strategy to gain profits.

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Human Error is a Major Problem for Businesses

There is always going to be user error in the workplace. Even the best workers make mistakes sometimes. You naturally want to reduce these occurrences as often as possible, but for the purposes of training and whatnot, you want to assume the worst: that any worker, even the most dedicated veteran, could potentially make a business-ending mistake. Thankfully, there are ways you can make sure this doesn’t happen for your business.

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Understanding the Basics of Server Maintenance

Server units--you’ll find them in most offices out there, but they are all used for different purposes. Since well-maintained data is so essential to the success of many organizations, it’s important to keep your server units in proper working order. Today we’ll discuss the best ways to make sure your servers are in peak performance.

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Tip of the Week: 4 Ways Technology Can Benefit Businesses

The way that business is conducted today, the right technology is more of a necessity than a privilege. There are plenty of benefits that it can bring that an organization requires in order to stay competitive. For our tip, we’ll walk through a few ways that your business can be improved through the adoption of certain solutions.

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How to Intelligently Approach Business Analytics

A solid business decision needs to be based on more than just a gut feeling. It takes quantifiable data to choose the right path for your company, leveraged in a process known as business analytics. Today, we’ll explore this process, as well as discuss a few ways you can use it to your advantage.

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Getting Our Bearings: The State of Business Technology in 2018

At every turn, it seems as though there’s another best practice or upcoming trend to learn and implement in the realm of business technology. Are you doing all you can to keep your company up to date, relevant, and competitive? Below, we review some of 2018’s biggest IT revolutions so far.

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BrightWire Summer Internship Program

This Summer, BrightWire added two paid internship positions in cooperation with the South Puget Sound Community College (SPSCC) Internship Program. The program helps prepare students with job training opportunities related to their field of study at SPSCC.

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How to Boost Your Business’ Success in 3 Easy Steps

Running a business is never easy. There are so many moving parts to juggle and decisions to prioritize, it can be easy to skip over key steps on the path to success. While good business savvy is obviously a key requirement for this success to happen, there are certain things that can be done to give your business an extra push in the right direction. Today, we’ll go over three such seeds of success.

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Why Businesses and Government Approach Technology Very Differently

When security and efficiency are some of the biggest benefits to updated information technology, it sounds that IT is something that a governing body should prioritize internally. However, many governments have trouble doing so, oftentimes to their own detriment. Why is that, and what can a business learn from this phenomenon?

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How Technology Allows Fake News to Spread

In today’s political, social, and economic environment, information is more valuable than ever. However, this increased importance, paired with the speed that data can be dispersed via the Internet, has enabled many to use false information to manipulate the general public into agreeing with their views and acting upon them.

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Your Business Can Take Advantage of Black Friday Deals, Too

Black Friday: it’s the name given to the unofficial first day of the holiday shopping season, and is associated with the generally unparalleled deals on consumer products. Many consumers use this day’s incredible deals to justify spending their day buying (and often fighting over) a limited amount of goods. However, have you ever considered that Black Friday can also be a good day to both advance your B2B operations and take advantage of some deals yourself?

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Solid Vendor Management Leads To Solid Successes

In order to function properly, any business will need to procure certain pieces of equipment. Some of this equipment will be specialized to the business’ purpose, while some will be the sort that may be more commonly found in offices everywhere. This equipment must be procured from somewhere, and this is where vendors come in--but who in your organization is responsible for your vendor management?

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Study Finds an Organization’s Greatest Security Risk isn’t Who You’d Expect

The more users on your network, the more risk that user error could create a costly mistake for your infrastructure. While untrained employees could certainly ignore security policies, the greatest risk to your organization is an unexpected one. Research has proven that your company’s CEO, as well as other C-suite employees, hold one of the greatest risks for your business’ security.

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The Right Place at the Right Time: The Story of IBM

IBM is perhaps one of the best known technology companies out there, but do you know all of the details about Big Blue’s legacy? IBM has built itself a reputation for pursuing advances in innovation and revolutionizing the way that businesses utilize computing, all the way back to its inception 100 years ago.

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You Know Who’s Looking Forward to Tax Season? Identity Thieves

One of the most high-profile hacking attacks in the United States struck last year when the Internal Revenue Service (IRS) was breached. 464,000 Social Security numbers were swiped; enough to file 101,000 tax returns using false personal identification numbers. Every organization can learn how to better protect themselves during tax return season, especially since you have so much on the line every year.


In response to the aforementioned threat, the IRS has made several improvements that allow the organization to (hopefully) better protect taxpayers as they perform their financial obligations. Specifically, these improvements are effective “before, during, and after a tax return is filed.” On the IRS’s official website, “This is highlighted by the number of new people reporting stolen identities on federal tax returns falling by more than 50 percent, with nearly 275,000 fewer victims compared to a year ago.”

One of the best tools that the IRS has used to cut down on these concerning identity theft numbers is an annual security summit. In part, the following results have been attributed to the summit:

  • Fraudulent returns are being stopped more frequently before processing: The IRS accounted for almost 50 percent fewer fraudulent returns, which amounts to about 787,000 identity theft returns from January 2016 to September 2016. These returns would have totaled well over $4 billion.
  • A significant decrease in fraudulent refunds: 106 new institutions became bank partners since 2015, and this played a role in cutting fraudulent refunds. The number of refunds that seemed questionable and were stopped by banks increased by more than 50 percent, and these suspect refunds were brought back to the IRS for further examination.
  • A sharp decrease in identity theft affidavits: Throughout the first nine months of 2016, the number of identity theft affidavits was cut in half.
  • New data on tax returns: With more data required to properly fill out a tax return, the IRS has managed to keep over 74,000 suspicious returns from processing, which in turn kept $372 million out of the pockets of identity thieves.
  • Shared information stopped false returns: The sharing of data was instrumental in preventing 57,000 fraudulent tax returns, and it wouldn’t have been possible without the cooperation of various industry and state partners.

While these improvements are quite a start, any business owner who is also a taxpayer will want to know that the IRS still needs to improve the way that they handle sensitive data. This is only one reason why you need to take the matters of your own identity security into your own hands. For your review, the IRS has created a list of steps that should be taken in order to protect your organization and all of those that your business engages with from identity theft. You can find a list of these steps on the IRS’s website.

To learn more about how you can keep better track of sensitive information, reach out to BrightWire Networks at (360) 528-6017.

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