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BrightWire Networks Blog

BrightWire Networks has been serving the Olympia area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

BrightWire partners with forward thinking growth companies that strategically embrace technology to achieve business goals. We integrate the entire BrightWire team into our clients’ organization to become their single resource for technology needs. We engage our team to not just fix technology problems but to solve business challenges with unsurpassed service and innovative solutions. Through this collaborative effort, we are a force multiplier for client success.


Technology changes quickly, but the fundamentals of sound business management do not.


I am a business technology professional with a focus on helping companies in the small to mid-size market space get the most from their investment in technology. I place an emphasis on listening first to client challenges, concerns and business objectives. With this "Business-First, Technology-Second" approach, I am better able to offer relevant and cost-effective solutions for their particular business.


My background is comprised of more than 25 years of business management and entrepreneurial experience as a founding partner of three successful start-up companies: Taza Blanca Espresso (retail specialty coffee - 14 years); BrightWire (12+ years); and GeoMax Properties (property management - 10+ years)

Should Companies Be Punished for Data Breaches?

Should Companies Be Punished for Data Breaches?

We’ve all seen and heard about companies and government departments that have experienced major security and data loss events. Once the event is made public, there is a media frenzy of coverage disclosing answers to questions like: Were your records compromised? How can you protect nonpublic information in the future? What should you do if you are a victim? However, as the media focus moves to another topic, the breach becomes yesterday’s news - and there is very little coverage of what repercussions and penalties those entities that were breached faced - if any.

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Useful Tips for Project Management

Useful Tips for Project Management

If you’ve ever managed a major IT project, you’re probably well acquainted with Murphy’s Law: “Anything that can go wrong, will go wrong.” Every project is going to have some rough patches. The key to overcoming these challenges lays not with the execution of the plan, but with the preparation. Here are four things to consider when you’re planning your next long-term IT project.

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Remote Maintenance Makes Technology Management So Much Easier

Remote Maintenance Makes Technology Management So Much Easier

“The good old days” usually refer to times long past, where things were more simple. Businesses a few decades ago didn’t have much complex technology in their office, but nowadays organizations have multiple server units and plenty of workstations--all of which need more maintenance than ever before. What’s the best way for your organization to approach IT maintenance?

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Natural Disasters Can Have a Major Impact on Business

Natural Disasters Can Have a Major Impact on Business

A recent surge of hurricanes, wildfires, earthquakes, and floods have crippled major cities and devastated entire regions all over the world. In the aftermath of these events, business owners are faced with a few glaring truths - one of which is the undeniable vulnerability of their business’ future in the event of a disaster. Most of the major news outlets are reporting this figure: according to the Federal Emergency Management Agency (FEMA), 40% of small businesses never recover from a disaster. Despite all the literature and precautionary tales surrounding these catastrophic events, there are still an overwhelming amount of businesses that choose not to prepare for a disaster until it's too late.

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Don’t Be Like These 14 Million US Businesses and Ignore Data Security

Don’t Be Like These 14 Million US Businesses and Ignore Data Security

If you run a small business, you might consider yourself a small target of hacking attacks. It might make sense to think of it in this way, but this actually is not advisable to think of it in this way. According to a recent survey by CNBC and SurveyMonkey, only two percent of small businesses see cyber attacks as anything worth worrying about. This leads us to the next question… are you one of them?

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What Effect Could Artificial Intelligence Have On Your Business?

What Effect Could Artificial Intelligence Have On Your Business?

Artificial intelligence is becoming more and more accessible to businesses of all sizes. In fact, it is swiftly becoming apparent that businesses that aren’t actively considering how to leverage AI in their processes are doing themselves a disservice.

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Data Backup isn’t as Simple as You May Think

Data Backup isn’t as Simple as You May Think

The protection of your business includes many facets. Physical security, training, and network security get most of the attention (and rightfully so), but does your business have a plan in place if those strategies fail? For the growing business, understanding that your data is an asset doesn’t have to come after you lose some. If your management team prides itself on taking proactive measures to keep business running smoothly, one element that has to be on the table is the practice of data backup and recovery.

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Tip of the Week: How to Find the Best VPN for Your Privacy

Tip of the Week: How to Find the Best VPN for Your Privacy

With all of the talk about the FCC and Net Neutrality in the recent news, a lot of computer users are concerned about the amount of privacy afforded them by their Internet service providers--and rightfully so. Regardless of whether the net neutrality ruling was justified (hint: it wasn’t), users are finding that they have to take their privacy into their own hands. The easiest way to do so is with a Virtual Private Network.

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What Happens to Your Data When You Delete It? The Truth will Surprise You

What Happens to Your Data When You Delete It? The Truth will Surprise You

When you delete a file off your PC, or your hard drive becomes corrupted, you just take for granted that the data is gone in perpetuity. That isn’t the case at all, and it can present problems for businesses and individuals alike. The thing is that it’s deleted, it’s gone, it ceases to exist, because you deleted it with your own hands.

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Charity Scams Are Very Real. Here’s How To Dodge Them

Charity Scams Are Very Real. Here’s How To Dodge Them

Dealing with disasters are a part of doing business. You know how difficult it is to recover from a devastating flood or storm. While businesses tend to suffer from these situations, countless individuals suffer every time a natural disaster hits. Just take a look at the United States in recent weeks. Even though you may want to donate to people suffering from hurricanes, there are illegitimate charities out there that want to make a quick buck off of your generosity.

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Adware Lawsuit Between Lenovo And FTC Settled

Adware Lawsuit Between Lenovo And FTC Settled

About two and a half years ago, Lenovo was brought under fire for manufacturing products that had adware preinstalled on them. This malware, a variant called Superfish, was installed on up to 750,000 Lenovo devices, and the company--eager to put this incident behind them--still refuses to admit fault, despite paying reparations and other fees as a result. Superfish allowed access to sensitive information and a root certificate, which could be used to access encrypted data on the same network. All in all, it was a rather embarrassing and dangerous scenario for Lenovo, and it comes with its fair share of consequences.

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4 Tips That Can Help Your Business Better Manage IT Projects

4 Tips That Can Help Your Business Better Manage IT Projects

Have you ever tried to manage a major IT project yourself? If you have, you know that it’s a huge time sink and that there’s a lot involved with the process. We’ll discuss four of the best ways that you can save time and resources while managing your latest technology implementation project.

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Tip of the Week: Ransomware Is Exploding… Is Your Business Ready For The Blast?

Tip of the Week: Ransomware Is Exploding… Is Your Business Ready For The Blast?

When it comes to Internet threats, ransomware is the one that causes the most fear, especially for small and medium-sized businesses, as it should. According to the Cisco 2017 Annual Cybersecurity Report, ransomware is growing at a yearly rate of 350%. It’s time to make sure that you’re doing what you can to stop your business from becoming another ransomware statistic. Here’s five very good tips that will help you avoid becoming a victim of the next big ransomware attack!

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SMiShing: A New Mobile Computing Scam

SMiShing: A New Mobile Computing Scam

Chances are, you’ve heard of phishing before--emails that promise some benefit or prize if you only click on the included link, that actually only results in trouble for you and your data. Unfortunately, as technology has embraced mobility, so have phishing attempts. This is why you must also be aware of SMiShing scams.

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Here’s How We Help You Avoid Tech Trouble

Here’s How We Help You Avoid Tech Trouble

Wouldn’t it be great to have a fully-trained and certified staff of IT professionals sitting in the corner of your office, keeping your technology in line? Unfortunately, small businesses often don’t have the budget required to hire an internal IT department filled with security analysts and network technicians. Even if they do, they don’t have the workforce to handle all of the responsibilities of a full IT department. What’s the best way to handle your organization’s IT?

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BrightWire Client of the Month - Acme Fuel Co.

acme-fuel

Acme Fuel was founded in 1925 by the Springer Mill Company to sell waste wood products as a fuel source for local areas homes in Thurston and Mason county Washington. In the early 1940’s the company was purchased by the Tom Allen Sr. and has remained a locally owned family business since then.

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Who Needs To Be Involved In Network Security? Simple: Everyone

Who Needs To Be Involved In Network Security? Simple: Everyone

Network security is an important part of keeping both your business and your staff away from online threats, but it’s not enough to implement the best, most comprehensive solutions on the market. There are a surprising number of facets to network security, and in order to optimize protection against online threats, you’ll need to know all of them. Thankfully, you don’t have to do this alone.

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Tip of the Week: 11 Technology Buzzwords Every SMB Should Know

Tip of the Week: 11 Technology Buzzwords Every SMB Should Know

Have you ever felt like talking to someone in the technology industry was like speaking with someone who spoke a different language? You’re not alone. It’s no secret that the IT industry loves their jargon - and has dozens of buzzwords at any given time. These are a few such words that have the industry buzzing right now!

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Lessons Your Business Can Learn From the Galaxy Note 7 and 8

Lessons Your Business Can Learn From the Galaxy Note 7 and 8

Samsung fans are getting geared up for the release of their new smartphone, the Galaxy Note 8. Even though it might seem as though the technology world has moved on from the exploding Note 7, you can be sure that Samsung is still feeling the reverberations from last year’s debacle that resulted from the now-infamous exploding of their much-anticipated Galaxy Note 7.

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ALERT: Equifax Data Breach Potentially Exposes 44 Percent of All Americans

ALERT: Equifax Data Breach Potentially Exposes 44 Percent of All Americans

In case you haven’t heard, the credit bureau, Equifax, has suffered a data breach that may have exposed the records of 143 million Americans.

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