Are You Having A Technology Emergency?

BrightWire Networks Blog

BrightWire Networks has been serving the Olympia area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

BrightWire partners with forward thinking growth companies that strategically embrace technology to achieve business goals. We integrate the entire BrightWire team into our clients’ organization to become their single resource for technology needs. We engage our team to not just fix technology problems but to solve business challenges with unsurpassed service and innovative solutions. Through this collaborative effort, we are a force multiplier for client success.


Technology changes quickly, but the fundamentals of sound business management do not.


I am a business technology professional with a focus on helping companies in the small to mid-size market space get the most from their investment in technology. I place an emphasis on listening first to client challenges, concerns and business objectives. With this "Business-First, Technology-Second" approach, I am better able to offer relevant and cost-effective solutions for their particular business.


My background is comprised of more than 25 years of business management and entrepreneurial experience as a founding partner of three successful start-up companies: Taza Blanca Espresso (retail specialty coffee - 14 years); BrightWire (12+ years); and GeoMax Properties (property management - 10+ years)

What Hackers Are Looking For On Your Network

What Hackers Are Looking For On Your Network

When a hacker tries to infiltrate your network, they are doing so with a purpose in mind. Usually they are looking for specific information, like account credentials, personal information, or files that can be used to blackmail victims. Regardless, we’ll go over what a hacker can do with the information that they collect from you, and how you can best protect it from them.

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3 Trends That Are Changing the Role IT Plays for Your Business

3 Trends That Are Changing the Role IT Plays for Your Business

Your IT is a central part of your organization’s operations, but its role has changed significantly as business processes have grown more streamlined. There are always shifts and changes in the way that businesses function which must be accounted for, especially in the modern office environment. How have these shifts affected your business’s IT management?

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What Makes Managed IT the Best Option?

What Makes Managed IT the Best Option?

Who would you rather hire--an employee who comes in late, after your systems have encountered an issue, and takes twice as long to fix them as he said, or an employee who was ahead of the game, and managed to avoid issues before they influenced your business? This scenario is precisely the same one that you encounter when you weigh a break/fix IT provider against a managed service provider.

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Tips on Business Continuity Planning from Financial Institutions

Tips on Business Continuity Planning from Financial Institutions

Few organizations take business continuity planning as serious as financial organizations do. The Federal Reserve Bank (FRB) and Securities and Exchange Commission (SEC), as well as the organizations they oversee, depend heavily on technology for their daily operations. For these establishments, a severe data loss event or significant downtime has the potential to cripple the economy, depending on the severity. As such, they require all of the institutions that they have jurisdiction over to meet certain business continuity benchmarks.

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Your Computer's Infected... What Do You Do Next?

Your Computer's Infected... What Do You Do Next?

It’s one of the most commonly-known computer issues: infection. There are plenty of threats out there that could potentially take hold of your PC. The question is, do you know how to proceed if one does? This blog will go into just that.

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Tip of the Week: Lock Your Computer By Simply Walking Away With Dynamic Lock

Tip of the Week: Lock Your Computer By Simply Walking Away With Dynamic Lock

Security best practices demand that a workstation should never be left unlocked. However, it can be really tempting to leave it unlocked if you only plan on stepping away for a moment--but unfortunately, that moment can easily turn into many if you are distracted from your task. Fortunately, there is now a fix that relies on the one device most of us are never without: our phones.

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What We Can Learn From IT Statistics

What We Can Learn From IT Statistics

Technology plays a pivotal role in the way modern businesses function, and as a result it carries some element of risk. An example of this is how companies store electronic records. While the implementation of measures that are designed to provide greater ease of use and organization for a business’ employees make business move faster, it also makes it that much easier for a hacker to locate and steal data. Small and medium-sized businesses, in particular, are vulnerable, as they may not have dedicated IT security.

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Why SaaS Is Best For Your Business’ Software Needs

Why SaaS Is Best For Your Business’ Software Needs

All businesses have certain software solutions that they need to keep their operations going. Be it an email solution or a productivity suite that you lack, your business is held back from ideal operational efficiency. The traditional way of acquiring these pieces of software can be holding your organization back, so we’ve come to you with a solution: Software as a Service (SaaS).

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Tip of the Week: Using These Websites Can Help Preserve Your Privacy

Tip of the Week: Using These Websites Can Help Preserve Your Privacy

Everyone has a right to privacy. However, with the popularity of social networks, the Internet is a very hard place to remain a private individual. Digital communication is everywhere. Cybercrime has become a fairly regular event. This week’s tip of the week takes a glance at three websites that you can use to help enforce your right to privacy.

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Give Your Server Units Some TLC

Give Your Server Units Some TLC

Servers are a critical part of any business or organization’s IT infrastructure, as they are the backbone of data distribution. This could include access to applications such as your productivity suite, or even the storage of vital data that’s necessary for day-to-day operations. Unfortunately, this critical hardware must be continuously maintained. The question becomes: Is your business responsible for keeping your server infrastructure in proper working order?

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Would You Share Your Browser History? This Ransomware Will

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Ransomware is a tricky piece of malware that locks down the precious files located on a victim’s computer, then (in theory) will return access to them when a ransom has been paid. Depending on the files stored on a victim’s computer, they might simply blow it off and not worry too much about losing access to a couple of pictures or videos--but what if this ransomware threatened to expose your web browsing history?

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Maintaining Your IT Is Easier With An MSP

Maintaining Your IT Is Easier With An MSP

Technology maintenance and management is one of the major pain points of all businesses, but it comes more easily to large organizations that have large budgets. Unfortunately, small organizations are often left out, placing such an important aspect of managing their business on the back burner. How, then, can you take advantage of proactive IT maintenance without breaking your budget?

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Tip of the Week: Touch Keyboard Capabilities in All Windows 10 Devices

Tip of the Week: Touch Keyboard Capabilities in All Windows 10 Devices

Special text characters are an integral part of typing. For the most part, however, they are not something that your normal, run-of-the-mill keyboard or laptop keypad is able to access easily. Luckily, for Windows 10 users, there is a shortcut that allows you to access all sorts of special characters.

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How Does Technology Consultation Help?

How Does Technology Consultation Help?

Consultation is one of those words that you take for granted because you see it everywhere. Think about it, most businesses that provide a professional service offers some semblance of consultation. For the small business owner, can you really afford to pay premium prices to “experts” for them to give you their so-called professional opinion? Besides, what do service providers mean when they use the term “consultation”?

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Have You Lost Control Of Your Network?

Have You Lost Control Of Your Network?

There are some tasks that are essential to the health of your business’ network. For example, you need to make sure that you are engaging in regular network management activities. Do you know what this task entails?

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Are You Prepared For Incoming Threats To Your Systems?

Are You Prepared For Incoming Threats To Your Systems?

It doesn’t matter if you’re a small business, a large enterprise, or if you're in a rural town, or a larger city. You still have to worry about the security of your data and the integrity of your infrastructure. Thankfully, there are services out there that allow even small businesses to leverage powerful, enterprise-level tools for maximum network security. The most valuable of all is perhaps the Unified Threat Management (UTM) tool.

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Is Productivity a Part Of Your Technology Strategy?

Is Productivity a Part Of Your Technology Strategy?

Every business is searching for ways to improve productivity. There are now quite a few methods being used to boost the amount that each employee can accomplish, many of which revolve around technology. Admittedly, some of these methods may not be attainable for the average SMB… yet. However, as technology advances you may find yourself able to leverage some of these productivity-enhancing tools to improve the look of your bottom line.

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Tip of the Week: Practices to Improve Time Management

Tip of the Week: Practices to Improve Time Management

If there’s any experience that’s universally shared by the modern worker, it’s the sensation that there aren’t enough hours in the day. Fortunately, there are some habits that can be developed that can help to mitigate these feelings by enhancing productivity. For this week’s tip, we’ll discuss some of these practices to help boost your office’s time management capabilities.

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How to Best Take Advantage of Data Backup

How to Best Take Advantage of Data Backup

Some organizations want to better understand the process that they use to take backups of their data and restore them in the event of an emergency. This is great, because the value of being able to do so cannot (and should not) be understated. A proper data backup and disaster recovery system could be all that stands between prosperity and failure.

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On A Scale of "Um...?" To "Safe," How Well Managed Is Your Data?

On A Scale of "Um...?" To "Safe," How Well Managed Is Your Data?

Putting together your workforce is something that requires painstaking attention to detail. You found workers who are willing to work as hard as possible to further your organization’s goals. Yet, you have to remember that even the most perfect employees are still human, and that they can make mistakes and can put the organization’s data at risk. User error is a common problem, and it is one of the most important things to keep in mind while you set up your information systems.

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