Do You Know a Business in Need of Worldclass IT Support?

BrightWire Networks blog

BrightWire partners with forward thinking growth companies that strategically embrace technology to achieve business goals. We integrate the entire BrightWire team into our clients’ organization to become their single resource for technology needs. We engage our team to not just fix technology problems but to solve business challenges with unsurpassed service and innovative solutions. Through this collaborative effort, we are a force multiplier for client success.

Technology changes quickly, but the fundamentals of sound business management do not.

I am a business technology professional with a focus on helping companies in the small to mid-size market space get the most from their investment in technology. I place an emphasis on listening first to client challenges, concerns and business objectives. With this "Business-First, Technology-Second" approach, I am better able to offer relevant and cost-effective solutions for their particular business.

My background is comprised of more than 25 years of business management and entrepreneurial experience as a founding partner of three successful start-up companies: Taza Blanca Espresso (retail specialty coffee - 14 years); BrightWire (12+ years); and GeoMax Properties (property management - 10+ years)

Protect Your Business This Year with a BDR

There is a lot on the line for any business when disaster strikes. Is your business ready for a data loss incident? Every year people from all over the world make resolutions as the new year commences; and, this year will be no different. For the business owner hoping to mitigate their exposure to downtime and client backlash in the face of an event like this, having a plan in place is essential to seeing a positive resolution to a bad situation. We’ll go through what constitutes a good backup solution, and what goals you need to prioritize to get your business in a position to succeed if it is put in a tight spot.

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Communications Are a Big Part of New Productivity Software

When people find new reasons to collaborate, it typically results in something positive. There is some new software that is now making collaboration easier, while still providing people the tools they need to stay productive. These collaboration tools are changing the face of business. Today, we take a look at them and how your organization can use these new collaboration tools to move business ahead faster.

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Emerging Business Technology Innovations for 2018

For those who don’t know, the term information technology is an encompassment of the technology used in the facilitation of rendering, sharing, and storing data. Any piece of technology that is used to process, keep, send, and secure digital information, is considered IT. Today, we will look at some of the emerging technologies presenting solutions for businesses and individuals, alike, heading into 2019.

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Tip of the Week: You Better Test Your Backup

Data backup can be the difference between a business that fails and a business that succeeds. After all, if an organization suffers from a data loss incident so bad that it has to deploy its data backup, it wouldn’t be able to survive without it. With a data backup and disaster solution, you can ensure business continuity. But what does this kind of system need in order to succeed, and how can you make sure your organization benefits from a data backup system in place?

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Human Error is a Major Problem for Businesses

There is always going to be user error in the workplace. Even the best workers make mistakes sometimes. You naturally want to reduce these occurrences as often as possible, but for the purposes of training and whatnot, you want to assume the worst: that any worker, even the most dedicated veteran, could potentially make a business-ending mistake. Thankfully, there are ways you can make sure this doesn’t happen for your business.

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Your Business May Be Most Vulnerable from the Inside

It can be easy, with all the threats covered in the news, to assume that the biggest dangers to your business all come from the outside. This is a dangerous mistake, as there are plenty of vulnerabilities that originate from within your organization, making it easier for outside threats to come in, if not being bigger threats in and of themselves. Below, we’ll review some of the biggest, mostly internal dangers that your business may face.

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Tech Term: Zero-Day

You might hear the term “zero-day” when discussing security threats, but do you know what they actually are? A zero-day threat is arguably one of the most devastating and dangerous security issues your business could face, and if you’re not prepared, they could be the end of it.

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Which Cloud-Hosted Solutions Will Work for Your Business

These days, many businesses turn to hosted solutions to take advantage of services that they haven’t been able to use in the past. Whether it’s because they don’t have the staff to properly look after the services or they don’t have the in-house infrastructure for it, organizations continue to take advantage of hosted solutions to varying degrees. We’ll walk you through your options for whether you should build, rent, or buy your hosted solutions to best fit your business’ needs.

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Monitoring is Essential to IT Success

More small businesses today depend on their IT. If that technology isn’t working as intended, it can really stymie an organization’s ability to be effective. Our strategy of managed IT support and services can do quite a bit towards keeping a business running efficiently. Today, we’ll take a look at managed IT to see how proactive monitoring can deliver enhanced efficiency to businesses.

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4 Backup and Recovery Terms You Should Understand

With data looked on as more of an asset than ever organizations are finding that their data backup and recovery system needs to be comprehensive. By knowing more about backup and recovery, you stand to be able to plan the solution to meet your company’s needs. Today, we will look at the different types of data backup and introduce you to four terms you need to understand.

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Tip of the Week: Don’t Let Former Employees Haunt Your Business

For the modern small business owner, there are situations that you are forced to deal with that are frustrating; but, in the course of doing business would be considered normal. Then there are other situations that arise where, every step of the way, the figurative floor falls out from under your feet and you are forced to react quickly. Some of these circumstances can be pretty spooky for your business. This Halloween, we’ve decided to outline three scary circumstances your business may have to deal with, and how to keep your cool.

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Should You Outsource Your IT Project’s Management?

Any project manager will tell you that there are countless issues that can get in the way of a successful implementation. To nobody’s surprise, business technology can aid project management by streamlining operations and making the entire process much easier for everyone involved. We’ll dig into the details about how project management software and value-based managed IT services can help you complete projects on-time and on-budget.

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Uber Demonstrates the Importance of Disclosing a Data Breach

If your business was breached, would it be better to keep it a secret, or should you disclose it to your clients? Uber has proven that trying to hide it is a mistake, and a costly one at that.

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Understanding the Basics of Server Maintenance

Server units--you’ll find them in most offices out there, but they are all used for different purposes. Since well-maintained data is so essential to the success of many organizations, it’s important to keep your server units in proper working order. Today we’ll discuss the best ways to make sure your servers are in peak performance.

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Will You Be the Latest Business to Move Your Email to the Cloud?

The cloud helps many organizations expand their territories beyond simply the physical workplace. Employees can now access data and applications on any connected device. Your office can benefit considerably from cloud-based resources, with email in particular being a standout solution for the cloud.

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Tip of the Week: How Technology Covers a Business’ Needs

If you look around your company, there’s a good chance that it has a lot of technology that you completely take for granted. No matter if you run a small retail store, a factory, or a multi-location office, your business needs IT to function properly. Today, we will take a look into several ways your organization can use technology to improve your business.

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Powerful Conferencing Solutions Can Move Your Business Ahead

Many small and midsize companies are forced into spreading their resources out in order to compete with larger organizations. For those that are searching for a way to manage all the moving parts of business, having the means to communicate has to be at the top of the list. What makes it more difficult are that many organizations have a reliance on workers that work remotely. For times like this, a comprehensive conferencing strategy is important. We’ll take a look at what makes up today’s powerful conferencing solutions, and how you can use them to find more success.

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Instant Messaging Is a Valuable Tool for Businesses

Once thought to just be a cool feature of the Internet--or the entirety of the Internet to your Great Aunt Maddie--instant messaging has a long history on the web. In fact, one could argue that it was the first great Internet-based application. Today, we take a look back at the history of Instant Messaging and how your organization can use it to create a better business.

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Cloud-Based Security Is Concerning for Small Businesses

The cloud is such an important part of today’s business environment that most organizations use it to some extent, even if it’s just for basic storage needs. However, the cloud needs to be properly maintained, starting with the way you secure your cloud services. Take a moment to ask yourself if your cloud--whether it’s hosted on-site or by a provider--is safe and secure.

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Emerging Technologies to Keep an Eye On

Information technology has always been a hotbed for future predictions. Whether it was Marconi’s grand plans for wireless communications or the bold prediction that every person would be carrying around a computer that fits in the palm of their hand, the future always looks bright when new technologies are considered. But, what does the immediate future of information technology hold?

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