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BrightWire Networks Blog

BrightWire Networks has been serving the Olympia area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

BrightWire partners with forward thinking growth companies that strategically embrace technology to achieve business goals. We integrate the entire BrightWire team into our clients’ organization to become their single resource for technology needs. We engage our team to not just fix technology problems but to solve business challenges with unsurpassed service and innovative solutions. Through this collaborative effort, we are a force multiplier for client success.


Technology changes quickly, but the fundamentals of sound business management do not.


I am a business technology professional with a focus on helping companies in the small to mid-size market space get the most from their investment in technology. I place an emphasis on listening first to client challenges, concerns and business objectives. With this "Business-First, Technology-Second" approach, I am better able to offer relevant and cost-effective solutions for their particular business.


My background is comprised of more than 25 years of business management and entrepreneurial experience as a founding partner of three successful start-up companies: Taza Blanca Espresso (retail specialty coffee - 14 years); BrightWire (12+ years); and GeoMax Properties (property management - 10+ years)

Increased Mobile Device Use Means Increased Risk for Businesses

Increased Mobile Device Use Means Increased Risk for Businesses

Smartphones, laptops, and Chromebooks empower today’s workforce to be more mobile, and employees are often the driving force behind this. Chances are, if your business hasn’t even begun to think about your mobile IT strategy, a percentage of your staff already has.

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Virtualization Means Accessing Game-Changing Tools for Your Business

Virtualization Means Accessing Game-Changing Tools for Your Business

Virtualized technology services are great assets for businesses with limited budgets. Three of the best ways that your organization can take advantage of cloud computing and virtualization services are Software as a Service (SaaS), Voice over Internet Protocol (VoIP), and hardware virtualization.

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What Can You Do to Prevent Lightning From Frying Your Technology?

What Can You Do to Prevent Lightning From Frying Your Technology?

It doesn’t matter where your business is located--chances are you’re susceptible to thunderstorms. Lightning storms are very unforgiving, and they can lead to all sorts of problems for unprepared businesses. We’ll discuss some of the ways that your organization could be affected by a lightning storm, as well as how you can take measures to mitigate these dangers in the future.

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Boost Revenues By Outsourcing Your IT Services

Boost Revenues By Outsourcing Your IT Services

Fundamentally, business is simple: if you take in more revenue than you have expenses, your company is a success. There are just so many elements to manage to ensure that revenues outpace expenses that it becomes difficult to ascertain what you can do to cut costs and see a higher degree of profitability for your efforts.

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The Right Place at the Right Time: The Story of IBM

The Right Place at the Right Time: The Story of IBM

IBM is perhaps one of the best known technology companies out there, but do you know all of the details about Big Blue’s legacy? IBM has built itself a reputation for pursuing advances in innovation and revolutionizing the way that businesses utilize computing, all the way back to its inception 100 years ago.

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Tip of the Week: Use this Free PC Tool to Find Out Which Files You Should Delete Next

Tip of the Week: Use this Free PC Tool to Find Out Which Files You Should Delete Next

Fact: your PC has a limited amount of storage space. When a user runs out of space or comes close to it, they need to come up with a solution. Without taking any action, performance will lag and saving data for future projects will be impossible. By using a helpful tool like WinDirStat, you can free up space by easily identifying and then taking action with your PC’s biggest files.

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Would You Rather: Maintain Your Technology, or Accomplish a Business Goal?

Would You Rather: Maintain Your Technology, or Accomplish a Business Goal?

How much time does your business waste on managing its own technology services? This includes maintaining your email solution, upgrading and managing your desktop infrastructure, and keeping your network secure from both internal and external threats. We would understand if you said that you don’t have time to both run your business and its technology, but we are of the firm belief that you shouldn’t have to choose one over the other.

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Threats to Your Data Come From All Sides

Threats to Your Data Come From All Sides

Just over a third (36 percent) of businesses don’t back up business data at all, and apparently this number isn’t keeping some IT providers up at night (not the case for us). Your businesses’ data is precious, irreplaceable, and extremely expensive to lose. Let’s talk about how delicate and dangerous it is to not have it backed up.

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The Cloud Revolution: We’ve Seen This Before

The Cloud Revolution: We’ve Seen This Before

As technologies emerge and trends change, organizations face massive paradigm shifts involving the tools and methods they use to conduct business. Right now, we’re in the middle of one of the most significant shifts in decades; more and more businesses are relying on cloud computing.

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4 Enterprise-Level Security Solutions in One Convenient Package

4 Enterprise-Level Security Solutions in One Convenient Package

How big a role does security play in your business’s network management? If it takes a secondary role more in favor of operations, you might want to reconsider why this is the case. After all, your organization’s critical assets--namely sensitive data like employee information, payment credentials, and usernames or passwords--all hold immense risk for exploitation from hackers. Therefore, even if you don’t fear a potential attack, you should at least consider it as a possibility.

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How Software License Mismanagement Can Hurt Your Bottom Line

How Software License Mismanagement Can Hurt Your Bottom Line

Whenever you install software on your computer, you agree to certain terms put in place by the developer or vendor. Even free software, such as Google Chrome and Firefox, have terms that the end-user opts into during installation. One of the most important terms business owners need to be aware of are those that pertain to software licenses; if you aren’t, someone else will be.

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3 Ways Managed IT Keeps Your Business in Business

3 Ways Managed IT Keeps Your Business in Business

In the natural course of doing business, an owner/operator will have to face many difficult situations, but none of these situations are as difficult as asking them to determine whether or not to close the doors of the business for good. Many problems could cause a business to fail, but it has to hurt the failing owner a little more when the solution for the problem was not only within his/her reach, it was affordable.

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Next Job on the Automation Chopping Block: Pizza Delivery

Next Job on the Automation Chopping Block: Pizza Delivery

Did you know that over 2,000 Domino’s Pizza franchises in Australia, New Zealand, France, Belgium, The Netherlands, Japan, and Germany feature delivery by robot? Starship Technologies, a self-driving robotics company, announced on March 29th that they would be partnering with Domino’s to revolutionize the way the delivery process works.

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Equipping Employees to Resolve Their PC Issues Has Never Been Easier

Equipping Employees to Resolve Their PC Issues Has Never Been Easier

It’s a far too common scene in businesses: an employee is working on an important project when their workstation starts acting up. Flustered, they call in the IT department, but they won’t be able to make it up to them for an hour at least. So, what’s a worker to do? Just sit there and wait? With a Help Desk solution, this wouldn't be an issue.

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How to Ditch Your Traditional Phone Line and Save on Expenses

How to Ditch Your Traditional Phone Line and Save on Expenses

When it comes to a business being successful, it’s only natural to eliminate any wasted expenses and focus on those that can serve multiple purposes. Many businesses are very good at doing this, but they overlook a great opportunity to cut costs through the consolidation of their telephony system.

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The Top 3 Ways Cloud Computing Helps Businesses

The Top 3 Ways Cloud Computing Helps Businesses

Cloud computing has taken the business world by storm, fulfilling so many needs and simplifying as many processes. If you’ve been on the fence about incorporating the cloud into your IT infrastructure, you should know a few of these benefits to help you make your choice.

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3 Tips to Get the Most From Your Data Backup

3 Tips to Get the Most From Your Data Backup

Business owners require ubiquitous access to certain information stored on their organization’s infrastructure. Thus, there’s an immediate need to safeguard this data from any sort of impending destruction. We’ll discuss ways that you can prevent the worst when it seems like your data will fall victim to a loss incident.

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Tip of the Week: Here’s an Easy Way to Update Your Hardware Drivers in Windows 10

Tip of the Week: Here’s an Easy Way to Update Your Hardware Drivers in Windows 10

The average employee and business owner relies on various hardware solutions to go about their day-to-day duties. These hardware devices--think keyboards, wireless mouses, external microphones, and any USB devices--utilize drivers which allow for inter-device compatibility. What happens when these drivers aren’t installed or kept up to date? Your technology suffers, and so does your productivity.

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How a Single Hacker Stole $100 Million From Two Major Tech Companies

How a Single Hacker Stole $100 Million From Two Major Tech Companies

An unfortunate fact about the modern business world is that any organization that utilizes technology is playing with fire. Cyber attacks can circumvent even the most well-protected networks through the company’s users. This is, unfortunately, something that business owners often don’t learn until they’re on the receiving end of an attack; just like the two companies that fell victim to phishing attempts that were supposedly operated by Evaldas Rimasauskas, a Lithuanian hacker who has been accused of stealing $100 million from them.

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Why it’s Important to Monitor Your Event Logs

Why it’s Important to Monitor Your Event Logs

Do you understand what the event logs of your network are, and how they keep your organization secure? If not, you could be ignoring one of the most basic components of network security. Event logs are important for spotting significant issues on a workstation or laptop.

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