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BrightWire Networks blog

BrightWire Networks has been serving the Olympia area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: You Better Test Your Backup

Data backup can be the difference between a business that fails and a business that succeeds. After all, if an organization suffers from a data loss incident so bad that it has to deploy its data backup, it wouldn’t be able to survive without it. With a data backup and disaster solution, you can ensure business continuity. But what does this kind of system need in order to succeed, and how can you make sure your organization benefits from a data backup system in place?

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Human Error is a Major Problem for Businesses

There is always going to be user error in the workplace. Even the best workers make mistakes sometimes. You naturally want to reduce these occurrences as often as possible, but for the purposes of training and whatnot, you want to assume the worst: that any worker, even the most dedicated veteran, could potentially make a business-ending mistake. Thankfully, there are ways you can make sure this doesn’t happen for your business.

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Your Business May Be Most Vulnerable from the Inside

It can be easy, with all the threats covered in the news, to assume that the biggest dangers to your business all come from the outside. This is a dangerous mistake, as there are plenty of vulnerabilities that originate from within your organization, making it easier for outside threats to come in, if not being bigger threats in and of themselves. Below, we’ll review some of the biggest, mostly internal dangers that your business may face.

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Tech Term: Zero-Day

You might hear the term “zero-day” when discussing security threats, but do you know what they actually are? A zero-day threat is arguably one of the most devastating and dangerous security issues your business could face, and if you’re not prepared, they could be the end of it.

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Monitoring is Essential to IT Success

More small businesses today depend on their IT. If that technology isn’t working as intended, it can really stymie an organization’s ability to be effective. Our strategy of managed IT support and services can do quite a bit towards keeping a business running efficiently. Today, we’ll take a look at managed IT to see how proactive monitoring can deliver enhanced efficiency to businesses.

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BrightWire Adopts a New Logo!

After more than 14 years with our original logo, BrightWire recently updated the company logo with a more modern design. The new logo sports a new font style and bolder light rays off the BrightWire lightbulb, which is a reference to technology innovation.

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4 Backup and Recovery Terms You Should Understand

With data looked on as more of an asset than ever organizations are finding that their data backup and recovery system needs to be comprehensive. By knowing more about backup and recovery, you stand to be able to plan the solution to meet your company’s needs. Today, we will look at the different types of data backup and introduce you to four terms you need to understand.

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Tip of the Week: Don’t Let Former Employees Haunt Your Business

For the modern small business owner, there are situations that you are forced to deal with that are frustrating; but, in the course of doing business would be considered normal. Then there are other situations that arise where, every step of the way, the figurative floor falls out from under your feet and you are forced to react quickly. Some of these circumstances can be pretty spooky for your business. This Halloween, we’ve decided to outline three scary circumstances your business may have to deal with, and how to keep your cool.

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Uber Demonstrates the Importance of Disclosing a Data Breach

If your business was breached, would it be better to keep it a secret, or should you disclose it to your clients? Uber has proven that trying to hide it is a mistake, and a costly one at that.

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Understanding the Basics of Server Maintenance

Server units--you’ll find them in most offices out there, but they are all used for different purposes. Since well-maintained data is so essential to the success of many organizations, it’s important to keep your server units in proper working order. Today we’ll discuss the best ways to make sure your servers are in peak performance.

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Tip of the Week: How Technology Covers a Business’ Needs

If you look around your company, there’s a good chance that it has a lot of technology that you completely take for granted. No matter if you run a small retail store, a factory, or a multi-location office, your business needs IT to function properly. Today, we will take a look into several ways your organization can use technology to improve your business.

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Instant Messaging Is a Valuable Tool for Businesses

Once thought to just be a cool feature of the Internet--or the entirety of the Internet to your Great Aunt Maddie--instant messaging has a long history on the web. In fact, one could argue that it was the first great Internet-based application. Today, we take a look back at the history of Instant Messaging and how your organization can use it to create a better business.

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Cloud-Based Security Is Concerning for Small Businesses

The cloud is such an important part of today’s business environment that most organizations use it to some extent, even if it’s just for basic storage needs. However, the cloud needs to be properly maintained, starting with the way you secure your cloud services. Take a moment to ask yourself if your cloud--whether it’s hosted on-site or by a provider--is safe and secure.

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Tech Term: Responsive Web Design

We all have our favorite websites to visit, as well as those we often have to visit to fulfill our responsibilities. As a result, it isn’t uncommon for us to try and access the same websites on both a desktop workstation and a mobile device, but some websites work better than others while trying this. This is because of something called responsive web design, which we’ll review below for our weekly Tech Term.

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Is Election Technology Solid or Simply Antiquated

Election Day in the United States is coming up quick on November 6th. It doesn’t matter what your thoughts or opinions on U.S. politics are--the fact remains that millions of Americans will be using the technology available at polling places to cast their ballots, and if this technology isn’t secured properly, the integrity of the voting system will be at risk.

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Just How Important Is the Data Recovery Process?

Data recovery can make your break your business’ continuity plan, and you absolutely cannot underestimate how important this is for the future of your organization. There are countless ways your business could lose data, and if you encounter even a single one of them, your organization could be put at serious risk. We’ll take a look at operational data loss and how your organization needs to strategize data recovery.

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Tip of the Week: Keep Your IT Optimized

IT management is critical to the success of your business, but it’s easier said than done. There are countless moving parts that all go into keeping your business’ IT organized. Here are three ways you can make sure IT doesn’t hold your business back from its full potential.

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Windows 10 Itself Helps Keep You Secure

Windows 10 is the most utilized operating system on PCs today. As a result, Microsoft has made it a priority to take on some of today’s most prevalent threats. We’ll go through these security features based on the state of the computer’s usage to get a better idea of how much is done to improve your security.

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Can You Use Help with Your Customer Relationships?

Understanding what your customers need is a crucial first step toward improving the way your organization communicates with them. They expect a certain level of service, so how can you make sure to maintain it while still leveling with them on what they require of your business? A customer relationship management software, or CRM, is invaluable toward this end.

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Tech Terminology: Bookmark

The Internet is home to a vast amount of knowledge. Undoubtedly you’ll find yourself revisiting certain sites more often than others to take advantage of the information contained within. Thankfully, the bookmark system is a great way to make this happen, giving users an easy and efficient way to navigate back to frequently-visited websites.

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