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BrightWire Networks blog

BrightWire Networks has been serving the Olympia area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tomorrow’s IT: Why Managed Services are Crucial in 2019

Technology has fundamentally altered the capabilities of businesses. Cloud computing has provided access to enterprise-strength computing at small business costs, and now IT providers are more able to provide value than simple repair-and-replace services. The name of the game is value, which is why the value-driven IT services of tomorrow are here to stay.

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Tip of the Week: Three Ways to Promote Operational Efficiency

Revenue is a key component of any business, crucial to the continued success and efficacy of it. However, in order to sustain an incoming revenue stream, a business needs to be able to operate efficiently enough to support it. In this week’s tip, we’ll review a few ways that you can build this efficiency in your own operations to assist your efforts to build a prosperous business.

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Powerful Physical Security Options

Data security isn’t the easiest thing in the world to plan for, especially if your organization doesn’t have any dedicated security professionals on-hand. While protecting your data with traditional methods, like passwords, firewalls, and antivirus, is important, what measures are you taking to make sure a thief or hacker isn’t just walking into your office and making off with your technology?

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Prioritize the Protection of Your Google Account

Chances are you have a Google account, whether it’s for business or personal use. It’s more accessible today than ever before and provides a solid way to gain access to several important features and accounts. Considering how much can be done with a Google account, users forget that they can put their security and personal data at risk. Here are some ways that your Google account is at risk, as well as what you can do to fix it.

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Tip of the Week: Password Protecting a Word Document

The funny thing about some documents is how the data written on them can strongly influence how important they are. If, for instance, there were two pieces of paper on a table, there is objectively no difference between the two, and so they are objectively equivalent in value.

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The Top 5 Smartphones For You Heading Into 2019

With the smartphone market losing ground for the first time in its short history, many of the manufacturers you’ve come to know are either non-factors in the current market, or don’t even produce smartphones anymore. With new demand growing every year, new manufacturers such as OnePlus and Xiaomi are primed to fall in line behind Samsung and Apple.

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How IT Benefits a Small Business’ Growth Potential

When we discuss our service offerings, we understand that it can all seem like a little much, especially to the small business that - up to this point - has never needed all these fancy solutions to operate effectively. However, there are a few considerations that the business this scenario applies to needs to account for. For instance, is it certain that these solutions are unnecessary?

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Tip of the Week: Watch Out for Scammers During the Holidays

Scammers find the holidays to be a wonderful time for stealing from unsuspecting victims. They know that the gift-giving season inspires others to spend a lot of money, which means that sensitive information, like credit card numbers, is up for grabs in bulk. As a consumer yourself, you’ll have to keep an eye out for these scams to make sure that you’re staying as safe as possible this holiday season.

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Why You Shouldn't Say “Humbug” to Your Security

The IT guy, Jacob left last month: to begin with. There is no doubt whatever about that. He left without an exit interview, and he didn’t seem very pleased with the way the situation played out. You could never tell if Scrooge cared or not. His demands have never wavered. He expected perfection and when mistakes were made, they were approached as catastrophic affronts to the sustainability of the business, even if that wasn’t the reality.

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The SamSam Ransomware Is Absolutely No Joke

The funny thing about ransomware is that they give them very strange names: Bad Rabbit sounds like the name of a villainous bunny who gets his comeuppance in some type of modern nursery rhyme, not malware that would ravage hundreds of European businesses. Locky seems like the son of Candado de seguridad, a character Medeco would come up with to educate kids on proper physical security. The latest in a long line of funny-named ransomware, SamSam, isn’t a pet name for your pet ferret you perplexingly named Sam, it is one of the worst ransomware strains ever, and it has caught the attention of U.S. Federal law enforcement.

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Tip of the Week: Windows 10 Improvements to Try

Windows 10 has a lot of features to offer a user, and more are being added all the time. We don’t want you to miss out on any, especially if they could help to streamline your business’ processes or your users’ experience. Here are four that you might find particularly handy.

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During the Holidays, Cybersecurity Matters at Work and Home

We’re right in the thick of the holiday season, which means two things: one, there’s a lot of data being exchanged between businesses and consumers, and (on a related note) two: there’s ample opportunities for cybercrime, targeting business and consumer both. Whichever side of the coin you are on at any moment, you need to be aware of the risks, and how to mitigate them.

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Gift Card Scam Making Problems for Holiday Shoppers

As the modern gift certificate, the gift card has become an institution, especially around the holidays. Thousands of companies offer statically-priced and reloadable gift cards. With that much cheddar flying around it isn’t a surprise that there is big business in gift card theft. The FTC has stated that gift card scams are up a whopping 270 percent since 2015. With so much money at stake, keeping yourself out of the way of the scammers has to be priority one.

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Tech Term: Mobile Device Management

While smartphones and tablets can help businesses quite a bit, they can also be quite detrimental to their success. If you can get past the issues related to employees bringing their own devices to the workplace, then you’ll be able to save a considerable amount of time and resources on device procurement, but you certainly want to make sure you have a mobile device management policy put in place first.

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What You Need to Know About Technology Upgrades

Even if we’d like it to last forever, business technology can’t possibly do so for a number of reasons. Due to the fact that businesses and their technology are constantly upgrading and changing, it’s almost a certainty that you’ll have to upgrade your technology at some point, whether it reaches its end-of-life event or just simply becomes obsolete for your organization. In fact, failing to update your infrastructure from time to time can have serious negative side-effects for your business.

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Can You Stay Productive In the Face of Constant Distraction?

The modern office is filled with distractions, and that’s to say nothing about the everyday user’s life. With so many devices and notifications interrupting focus for users all over the world, it’s more important than ever before to have a strategy for how to deal with these issues and become as productive as possible in the workplace. Today, we’ll be discussing some of the biggest distractions in the workplace and how your employees can overcome them.

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Tip of the Week: Visiting Useful Windows 10 Features

Windows 10 isn’t just a great operating system for getting things done--it’s also jam-packed with features that you might not even have known about. This week’s tip is all about some of the handy features that Windows 10 can provide for your office.

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The BrightWireMobile is here!

This month we officially launched the BrightWireMobile as part of our marketing and branding efforts, and to help our service team reduce the wear and tear on their personal vehicles when they make onsite service calls.

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Developers Are Building Blockchain-Based App for Health Records

Many industries depend on their IT working properly to function as intended, and healthcare is among them. Prior to 2009, information technology had failed to take root, but with the passing of the Health Information Technology for Economic and Clinical Health Act (HITECH Act), the health industry is much more involved and reliant on IT than it has ever been before.

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Here is How Antivirus Keeps a Business Safe

A lot is made about antivirus as a part of a comprehensive network security platform, but how does the system really work to eliminate threats? Today, we will take a look at an antivirus solution to show you how it goes about removing unwanted files and other code.

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