Excellent customer service and troubleshooting getting me setup from laptop to printer.

BrightWire is just generally very responsive - I appreciate all of your help!

Gave me more information than even needed, but that information became extremely useful. Above and beyond what I asked for. And very quick at that.

The Technician has been great every time I have called... This is my 5th day, and I think I have called him almost everyday.

Response was quick and when the Tech could not reach me, they contacted another employee to get the issue taken care of ASAP.

Happy now :-) BrightWire rates a 10!

Each person at BrightWire I spoke with was friendly, helpful and prompt. I appreciate Mike leaving me a note on my desktop with his direct line and the details of what was updated. We quickly resolved the remaining issues with the last call.

Quick response and service as usual.

Computer/Software problems are not as easy as everyone thinks. I applaud Matt and his tenacity to get this issue resolved. He did it in a complete professional manner. Thank you!!! 

Fast response & was a quick fix.

Response time was great, Jessica and Mike were both easy to talk to and understood my request. It's really nice to know you all are out there when I need you.

You guys did a fantastic job of researcing and working on this issue... thanks for your hard work on this!

The Tech was very good at searching for a solution to my calendar problem and was able to make it work.

Excellent - issue was resolved fast and friendly!

I would not hesitate to strongly recommend BrightWire to organizations desiring to create a strategic IT plan and working with a solid technically competent business partner to execute that plan. They respond quickly to any system needs that arise, they accommodate our business needs when on site and dedicate the appropriate level of highly skilled resources to resolving our issues.

By working with Brightwire the past three and a half years, we realized that they are able to provide a deeper set of resources and much broader skill-set than what we had before and this change has allowed us to focus our attention on healthcare and to make more informed decisions around health care technologies we depend on to run our operation.

I am honored to provide a recommendation for BrightWire. Our organization has been able to grow and continually meet our challenging work program due in great part to the support, advice, and technical knowledge provided by BrightWire Networks.

Our partnership with Brightwire Networks over the past 8 years has proven to be an essential part of our success. Their services have allowed me to focus all of my attention on growing the business and serving our clients.  Brightwire Networks has always been very trustworthy, provided quick response times, been available to strategize over the telephone or in person, and been available for after-hour support.

Before finding BrightWire almost 10 years ago, we had a prior history of picking the worst IT "experts" in our community. BrightWire is consistent, responsive and extremely knowledgeable. With their help, we successfully transitioned through the sale of one business and startup of another. We consider them a valuable team member to deploy the necessary infrastructure manage our growth.

BrightWire really did an excellent job getting all the components of our new server working properly. Before BrightWire we had a difficult time finding a reliable company that really knew how to match our business needs to technology.